102 - Communication as Relationship-Building (feat. Dr. Heather Thompson Day)

How do we communicate well? Do the same principles apply to settings like one-on-one, preaching, writing, or posting online? We talk with communication expert Dr. Heather Thompson Day about all of that and more! (Communication is really about listening! Why should we tell stories? What about ‘platform building’?)

Things we mention in this episode/other resources:
- Words Can Change Your Brain: 12 Conversation Strategies to Build Trust, Resolve Conflict, and Increase Intimacy by Andrew Newberg and Mark Robert Waldman
- America's Four Gods: What We Say About God--And What That Says About Us by Paul Froese and Christopher Bader

Connect with Heather on her website, Twitter, Facebook, or Instagram. Buy her books on Amazon.

Quotes:
- “Communication is so much more about listening than it is about speaking.” (tweet)
- “The greatest contributor to your happiness is your relationships with other people.” (tweet)
- “Communication is the vehicle by which we engage with relationships with one another.” (tweet)
- “Competent communicators have the ability to change their message to fit their audience.” (tweet)
- “You really can’t communicate well unless you’ve taken the time to know who your audience is.” (tweet)
- “So much of what we say, we’re actually saying out of anxiety or fear.” (tweet)
- “We value the product, but God values the process.” (tweet)
- “Even when you’re not where you want to be going, wholeness exists for you right here.” (tweet)

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Intro/Outro music for this episode is ‘Fall Down’ by Rivers & Robots.